We have tried to answer questions you may have about the rental process. If there are any other please have no hesitation on contacting us on 1300 137 336 or online.

Q - Is delivery Included in the price ?

A - Delivery, installation and removal is included in the prices quoted unless otherwise stated.

Q- How do I apply ?

A - An application can be carried out over the phone by calling 1300 137 336 Or you may wish to complete an application on line using our secure server to ensure your details are kept private. On processing your application we can generally advise the outcome in 1 to 2 hours.

Q - Are the appliances new ?

A- All appliances advertised are pre rented yet in excellent condition. New products are available on request and are subject to availability. All Rent to Own Products are New.

Q - What happens if something breaks down ?

A- One of the manner benefits of renting is that we look after that for you. We will either have a service person attend your site or swap the product over. Which ever is more convenient and practical is process generally used.

Q - Do I have to pay a bond or Deposit ?

A- there is not bond required on all white goods and brown goods. A bond is required on the furniture and gaming machines though.

Q - How are payments made ?

A - Payments are made using either a direct debit process from your bank account or using Centrepay. Details are required at the time of delivery.

Q - Can I purchase the product at the end of my rental period ?

A - If you call us at the end of the agreement we can provide you with a purchase price for the item. The Rent To Own Product is a different process to the traditional rental process and would require you calling our office for details.

Q - What is the difference between short term rental and Rent To Own?

A - Short term rental is when you rent an item for 3 months or more. The products are typically pre rented unless you have taken the product option. At the end of the rental period the product is returned to us. Rent to Own allows you to purchase the products at the end of the rental term for as little as $1.00. The weekly costs are higher and the agreement periods generally for 24 months or longer.